Monday, June 05, 2006

Fooling themselves

This stapler says that I'm supposed to read the instructions before operating.

Yeah, that'll happen.

My first rule of web usability would be to make my site as easy to use as an ordinary stapler. Sure, you can try asking people to read instructions, but chances are they are just going to try things out.

Incidentally, I couldn't get this stapler to actually bind three sheets of paper together. Rather than reading the instructions I went and found a better stapler.

The same could easily happen to your website.

--Ben

1 comment:

  1. Where's my stapler? I left it on my desk and it's gone now. It was a red swingline. Have you seen my stapler?

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