Sunday, April 08, 2007

Google by Phone

It almost sounds like an April Fools joke, but it turns out, it's true. Google is now offering local search over the phone. Just dial 1-800-466-4411 and follow the prompts.

The only cool feature, as far as I can tell, is that you can have Google text message you the business details by simply saying "text message." It uses your caller ID to avoid you having to type in your phone number again.

A voice UI to search has always been something folks have dreamed of (usually in the context of complaining about the keyboard and screen of a cell phone). But I'm not sure this is anything special. I still think the AOLYellowPages AIM bot is a better user experience than most for getting local data.

And that approach works well on both mobile and desktop environments.

On the other hand, if anyone can be innovative and creative on the voice UI side, it's Google.

Via: Micro Persuasion

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