Monday, August 01, 2005

T-mobile - a new low

Let me get this straight. My cell phone company, the one that I trust for their superior telephonic capabalities, has to send me a post card telling me they have a billing issue?

The exact text: "we were unable to process the automatic payment for your account, and we need help resolving the matter. Please call us as soon as you can at 1-800-263-4388"

I have a novel idea - why don't they call me?

I have to imagine it would be cheaper to text message me than to send a post card. Yikes.


No comments:

Post a Comment