Monday, October 08, 2007

Shira's brand new Blackberry Pearl ...

box. Yes, box.

The handset speaker (or software that controls it) on Shira's Blackberry Pearl just randomly stopped working the other day. Poof, suddenly she can't hear people talking on the phone.

T-mobile was nice enough to ship her a new unit for free.

Today, we arrived home and found the new unit's box, minus the phone. D'oh.

T-mobile is again being great and shipping off a new phone, no questions asked.

I guess their customer service department got points and their order fulfillment department lost them.


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