Today I needed to sort out a DNS oops I made with a client, and decided calling GoDaddy technical support would be the best way to get it taken care of (which, by the way, was right!). Now, I actually have a handful of negative things to say about GoDaddy as a hosting provider, but, one thing they absolutely do nail is offering access to their customer support.
I visited their website, and sure enough, on the home page is the 24/7 phone number:
Also, included with a sign-up e-mails is the number, right below the other pertinent information:
I have to say, I'm impressed. All too often, getting a human on the phone at a web company is nearly impossible - so for them to push their number as much as they do, is just awesome.
Perhaps, just like Zappos wants you to return those shoes, GoDaddy wants you to call them?
Either way, it's good to see them spending money on more than just Super Bowl commercials.